Our Cosmetic Surgery Staff in Philadelphia
Left to right, standing:Pat, Nan and Eileen.
Seated: Gerry and Sharon.
Our goal is to provide you with extraordinary customer service. We speak to each breast surgery patient with respect and care, as if she were a sister or dear friend. We treat breast surgery patients as we would like to be treated. We want to make you feel comfortable.
"Your professional staff was extremely helpful, polite and well-informed. Their personal touch and warmth are certainly an asset to your practice. They always had a smile."-Jennifer K.
Because cosmetic breast surgery is all we do day in and day out year-round, we are experienced and knowledgeable about every aspect of the procedure - from preoperative care to breast surgery to recovery. There is no limit to the time we will spend with you to make sure that you have all your questions answered accurately and honestly. And there's no question that's too embarrassing to ask; we have heard and answered all of them! If we don't know the answer, we'll ask breast surgery specialist Dr. Eisenberg.
We work together as a team, committed to making your experience exceed your expectations. Although we all answer the phones, we each have specific areas of responsibility. Chances are, you'll get to meet all of us when you come in.
Nan, Patient Coordinator, will greet you with a smile when you sign in at the front desk. She is often the first person you'll speak to on the phone when you call to schedule a free breast surgery consultation. Her picture is on the Contact button.
Eileen, Financial and Surgical Coordinator, is primarily involved with scheduling your breast surgery and providing you with preoperative information and assistance with financial matters. She might also speak to you initially on the phone.
Sharon, Facility Coordinator and Patient Facilitator, is responsible for keeping the office comfortable and well-supplied. She's in charge of our books of pre- and post-operative breast surgery photographs, making sure they are organized and easy to view.
Gerry, Patient Facilitator, will most likely be in the room with you during your examination to be sure that you are comfortable. She might be the one to call you pre- and post-operatively to confirm your appointments as well.
Pat, Accounting Coordinator, is responsible for financial matters, including implant warranties and payments to the hospital and anesthesia department. She also fills in on the phones.